Hampton Medical Centre

Hampton Medical Centre, Lansdowne, 49a Priory Road, Hampton, Middlesex, TW12 2PB

Current time is 14:05 - We're open

Telephone: 020 8979 5150

Fax: NIL

admin.hamptonmedicalcentre@nhs.net [email for patient use only]

Welcome to the Hampton Medical Centre

Patients’ needs are at the heart of everything we do. Our website is designed to provide instant access to key information about the practice and the available Clinics & Services. You can find specific practice details such as opening hours and how to register, as well as information on a wide range of health issues and links to other relevant medical organisations.

For further queries, please contact us on 0208 979 5150 or 0208 979 3306.

We are here to help!

DoctorLink——ONLINE TRIAGE FOR PATIENTS

Hampton Medical Centre would like to invite you to join DoctorLink.

We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can:

Access advice
Book appointments online
Request Repeat Prescriptions
Request Fit/Sick Notes

Sign-up is simple and you can create an account here https://app.doctorlink.com/hampton/register

For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.

The symptom assessment will ask you a number of questions to help to identify your problem.

The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.

If your outcome indicates that an appointment is required at your GP practice, you simply click on the “request an appointment” button.

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

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*We like your feedback!* We have listened to the demands of our patients and the continual feedback. We are now offering Hub Appointments to patients when the routine and telephone appointments at the surgery are fully booked. This scheme allows patients to book appointments at other GP surgeries in the local area (including Tedding Memorial Hospital). This offers the practice greater flexibility and our patients more options.

We are continuing to engage with our patients at the Patient Participation Group meetings. The meetings are attended by both volunteer patients and Hampton Medical Centre staff to discuss varies issues and changes in the practice. It is a great way for the practice to receive feedback. New volunteers are always warmly welcomed. If you are interested, please sign up at the front desk.