Contact the practice

Hampton Medical Centre

Lansdowne
49a Priory Road
Hampton
Middlesex
TW12 2PB

Out of Hours: 111

Email: swlicb.admin.hamptonmedicalcentre@nhs.net

Opening Times

Monday	8:00am to 6:30pm
Tuesday	8:00am to 6:30pm
Wednesday	8:00am to 6:30pm
Thursday	8:00am to 6:30pm (6:30pm to 8:30pm Extended hours for pre-booked appointments only)
Friday	8:00am to 6:30pm
Saturday	Closed
Sunday	Closed

Getting help when we are closed

For non–urgent medical problems which cannot wait until the surgery re-opens, please contact the Out of Hours service on 111 from a landline or mobile, or follow this link – https://111.nhs.uk/

Physical accessibility

Hampton Medical Centre has automatic opening doors for access to reception and consultations rooms. The corridors have wide access for wheelchair users and pram access.
We have a disabled toilet and baby changing facility.
Blind Patients – inform the receptionist and the clinician will come out to the patient to guide them to their consulting rooms.
We have a conduction Loop System to assist patients with hearing difficulties.
We have Access to DA Interpreting Service to Access interpreters for deaf patients and patients who do not speak English.

How can I make a complaint?

At Hampton Medical Centre, we strive to provide the highest possible standard of care and service to all patients attending our practice.

However, we recognise that on occasion, things may not go as expected and patients may feel they have grounds for a complaint. Should this occur, we are committed to addressing concerns promptly, fairly, and as amicably as possible.

We kindly request that all complaints are submitted in writing and addressed to our Reception Manager, Chloe, who will ensure that your concerns are handled appropriately and passed on to the relevant member of our team. Further information about our complaints procedure is available at the reception desk.

Our Complaints Form can be downloaded here – Patient Complaint Form