Hampton Medical Centre

Lansdowne, 49a Priory Road, Hampton, Middlesex, TW12 2PB

Telephone: 020 8979 5150


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Prescriptions Requests and Medication Reviews

Prescription Requests:

You can now  request your medication using our new Accurx Online Triage system – access the new form by clicking here https://florey.accurx.com/p/H84040 

We aim to deal with all medication requests within 2 working days. Please note that if there is a query regarding your request it may take us a little longer to process it.

We are unable to prescribe over-the-counter medication on the prescription or issue more than the usual dose without clinical indication.

Prescriptions are not available to be collected during our Extended Hours clinics.


Medication Reviews: You can now  request a medication review using our new Accurx Online Triage system

You can access the new form by clicking here https://florey.accurx.com/p/H84040 

Please REMEMBER that all requests should include:

  • your name, surname & date of birth
  • names of medication required.

For more information please visit: https://hamptonmedicalcentre.nhs.uk/new-appointment-triage-system-accurx-traige/   

Diazepam/Sedative Prescribing for Fear of Flying

Hampton Medical Centre does NOT prescript sedatives for fear of flying. This policy decision has been made by the GP Partners and is adhered to by all prescribers working in the practice. The reasons for this can be found below:

1) Diazepam is a sedative, which means it makes you sleepy and more relaxed. If there is an emergency during the flight it may impair your ability to concentrate, follow instructions and react to the situation. This could have serious safety consequences for you and those around you.

2) Sedative drugs can make you fall asleep, however when you do sleep it is an unnatural non-REM sleep. This means you won’t move around as much as during natural sleep. This can cause you to be at increased risk of developing a blood clot (DVT) in the leg or even the lung. Blood clots are very dangerous and can even prove fatal. This risk is even greater if your flight is greater than four hours.

3) Whilst most people find benzodiazepines like diazepam sedating, a small number have paradoxical agitation and in aggression. They can also cause disinhibition and lead you to behave in a way that you would not normally. This could impact on your safety as well as that of other passengers and could also get you into trouble with the law.

4) According to the prescribing guidelines doctors follow (BNF) Benzodiazepines are contraindicated (not allowed)  in phobia. Your doctor is taking a significant legal risk by prescribing against these guidelines. They are only licensed short term for a crisis in generalised anxiety. If this is the case, you should be getting proper care and support for your mental health and not going on a flight.

5) Diazepam and similar drugs are illegal in a number of countries. They may be confiscated or you may find yourself in trouble with the police.

6) Diazepam stays in your system for quite a while. If your job requires you to submit to random drug testing you may fail this having taken diazepam.

We appreciate that fear of flying is very real and very frightening. A much better approach is to tackle this properly with a Fear of Flying course run by the airlines and we have listed a number of these below.

Easy Jet www.fearlessflyer.easyjet.com Tel 0203 8131644

British Airways www.flyingwithconfidence.com  Tel 01252 793250

Virgin www.flyingwithoutfear.co.uk  Tel 01423 714900


Hampton Medical Centre offers patients the convenience of having their repeat medication issued without being seen by a doctor, and ready to pick up, usually within two working days.

Please note, that in order to keep things simple, and avoid misplaced re-order forms or prescriptions, patients need to be aware of the following:

  • If you hand in a request for medication into Hampton Medical Centre, the signed prescription will need to be picked up from Hampton Medical Centre.
  • If you hand in your re-order form to your local pharmacy, it should be picked up from there. This will usually take more than 2 working days.

Patients can also now order repeat prescriptions online via the link https://florey.accurx.com/p/H84040

To avoid errors prescription requests will not be taken over the phone.

Prescriptions must be collected during the week – Monday to Friday only! If you are ringing for a prescription query please ring after 10.0 am. If you have requested a new item or changed dosage, please ring the next day to check if your new item is accepted by the doctor.

However you can sign up for Electronic Prescription Service [ EPS ] where you nominate a pharmacy of your choice [ this is done by your chosen pharmacy ] there by the prescriptions go straight to the pharmacy electronically.

Your must see a doctor if you need to have your repeat prescription renewed.

With all medications and items needed for optimal everyday health, please ensure that you plan ahead, so that if your medication is due to run out soon, you must send in a re-order form, or book an appointment to see a GP to have your prescription updated. Please allow plenty of time before you run-out of your medication!

Pharmacists & Reviews

You may be able to collect your medicine straight from the pharmacy every month if your condition is stable and your medicines stay the same.

You may be able to save time when ordering your prescription, by ordering between 3-12 months supplies from your GP and picking up monthly supplies from your regular pharmacy. You will still be able to see your doctor or nurse when you need to.

In time your GP or pharmacist will be able to ensure that you have an equal supply of all your medicines, meaning that you finish them all at the same time. Your GP or pharmacist will be able to review the medicines that you take on a more regular basis. This will mean that you do not take medicines that you no longer need and wastage will be reduced considerably. If your medication is changed, less medicine will need to be thrown away.

If you have any questions or concerns, discuss them with your pharmacist or GP.

Opening Times

  • Monday
    08:30am to 01:00pm
    02:00pm to 06:00pm
  • Tuesday
    08:30am to 01:00pm
    02:00pm to 06:00pm
  • Wednesday
    08:30am to 01:00pm
    02:00pm to 06:00pm
  • Thursday
    08:30am to 01:00pm
    02:00pm to 06:00pm
    (18.30-20.30 Extended hours for pre-booked appointments only)
  • Friday
    08:30am to 01:00pm
    02:00pm to 06:00pm
  • Saturday
  • Sunday
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