Prescriptions
Ordering repeat prescriptions
Unfortunately, our receptionists cannot take medication requests via the phone due to clinical safety.
You can request medication from us in the following ways:
- Via email – swlicb.admin.hamptonmedicalcentre@nhs.net – please ensure you provide your name, date of birth and the name of the medication.
- Accurx – https://accurx.nhs.uk/patient-initiated/h84040
- The NHS App
- In person at reception
If you are unable to put the request in writing, you can call your regular pharmacy who can request this on your behalf.
Processing Prescriptions
We aim to deal with all medication requests within 2 working days of receiving your request. Please note that if there is a query regarding your request it may take us a little longer to process it. We are unable to prescribe over-the-counter medication on the prescription or issue more than the usual dose without clinical indication, sometimes you may need to speak to a GP.
Hampton Medical Centre offers patients the convenience of having their repeat medication issued without being seen by a doctor, and ready to pick up, usually within two working days.
Please note, that in order to keep things simple, and avoid misplaced re-order forms or prescriptions, patients need to be aware of the following:
- If you hand in a request for medication into Hampton Medical Centre, the signed prescription will need to be picked up from Hampton Medical Centre.
- If you hand in your re-order form to your local pharmacy, it should be picked up from there. This will usually take more than 2 working days.
- Prescriptions are not available to be collected during our Extended Hours clinics.
Queries about your medication
You can now request a medication review using our new Accurx Online Triage system
You can access the new form by clicking here https://florey.accurx.com/p/H84040
Please REMEMBER that all requests should include:
- your name, surname & date of birth
- names of medication required.
