Appointments

Routine appointments

Please fill in the AccuRx triage form if you want to book a non-emergency appointment.

Cancelling your appointment

We try hard to keep our appointments running to time and ask you to be punctual to help us achieve this. If you cannot keep an appointment for whatever reason please let us know ASAP so that it can be allocated to someone else. We allow patients to be seen if they arrive within 10 minutes of their appointment time. Arrivals after these times are seen at the discretion of the clinician, although patients will generally be asked to re-book.

Cancel your appointment

Consult with a Doctor online

We are now dealing with both urgent and routine requests and appointments exclusively through Accurx on-line triage which is available from 8am -5pm every weekday .

Should you require help completing your request please telephone the practice and our team will help you.

Once you have submitted your request, there is no need to contact us by telephone for the same concern unless you have deteriorated and want the admin staff to mark the issue as urgent. We will aim to respond to your request within 2 working days either with a response from a clinician if relevant or with appointment information. This in the first instance will be sent by e-mail or a message to your NHS app. If this fails we will respond by text message. Please ensure your contact details are up to date.

Home visits request should be requested over the telephone ideally before 11 am.

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Extended Access

We are participating in the extended hours to improve your access to doctors.

This will mean that we have appointments available on Thursday evenings for you to book between 18:30 – 20.30.

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 11:00.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.