Appointments
All GP Appointments are requested via Accurx.
To complete the triage form, please click here – https://accurx.nhs.uk/patient-initiated/h84040
Urgent appointments
We are now dealing with both urgent and routine requests and appointments exclusively through the triage form which is available from 8am -5pm every weekday.
Should you require help completing your request please telephone the practice and our team will help you.
Once you have submitted your request, there is no need to contact us by telephone for the same concern unless you have deteriorated and want the admin staff to mark the issue as urgent. We will aim to respond to your request within 2 working days either with a response from a clinician if relevant or with appointment information. This in the first instance will be sent by e-mail or a message to your NHS app. If this fails we will respond by text message. Please ensure your contact details are up to date.
Home visits request should be requested over the telephone ideally before 11 am.
Home Visits
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 11:00.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Extended Access
We are participating in the extended hours to improve your access to doctors.
This will mean that we have appointments available on Thursday evenings for you to book between 18:30 – 20.30.
Minor Illnesses - Pharmacy First
Please fill in the AccuRx triage form if you want to book an appointment.
Did you know that you can be seen for a same-day consultation in your local pharmacy if you have one of the conditions below:
- Earache (aged 1-17)
- Impetigo (aged 1 or over)
- Infection insect bites (aged 1 or over)
- Shingles (aged 18 or over)
- Sinusitis (aged 12 and over)
- Sore throat (aged 5 or over)
- UTI (women aged 16-64)*not suitable for pregnant women
Pharmacists are qualified healthcare professionals and can offer clinical advice and prescribe medicines for all
sorts of minor ailments, with a same day consultation at a time that suits you.
If you have one of these conditions you can self refer online or walk into your local pharmacy.
