13.11.2026 – Important Patient Notice – Microsoft National IT Outage

13.11.2026

Important Patient Notice – Microsoft National IT Outage

Due to a national Microsoft IT outage, we are currently unable to access the surgery’s email system. This means we are temporarily unable to receive or respond to emails.

Medication requests can still be submitted using any of the following methods:

• Rapid Health – via the Admin Query function.
• NHS App – using the repeat prescription request service.
• Your local pharmacy/chemist – who can assist with your medication request.

We apologise for any inconvenience this may cause and thank you for your patience and understanding while this issue is being resolved.

Please do not email the surgery regarding medication requests or any other urgent matters until further notice.

Thank you for your cooperation.

Practice Team