Welcome to the Hampton Medical Centre
Patients' needs are at the heart of everything we do. Our website is designed to provide instant access to key information about the practice and the available Clinics & Services. You can find specific practice details such as opening hours and how to register, as well as information on a wide range of health issues and links to other relevant medical organisations.
For further queries, please contact us on 0208 979 5150 or 0208 979 3306.
We are here to help!
*We like your feedback!* We have listened to the demands of our patients and the continual feedback. We are now offering Hub Appointments to patients when the routine and telephone appointments at the surgery are fully booked. This scheme allows patients to book appointments at other GP surgeries in the local area (including Tedding Memorial Hospital). This offers the practice greater flexibility and our patients more options.
We are continuing to engage with our patients at the Patient Participation Group meetings. The meetings are attended by both volunteer patients and Hampton Medical Centre staff to discuss varies issues and changes in the practice. It is a great way for the practice to receive feedback. New volunteers are always warmly welcomed. If you are interested, please sign up at the front desk.
Due to on-going pressures on the NHS and lack of appropriate funding, as of 1st March 2018 Hampton Medical Centre will no longer provide ear syringing or irrigation for the purpose of removing ear wax. The GP will make an assessment of a patient with earache or reduced hearing, including the examination, and the referral to appropriate clinic will be arranged if wax removal is required
PATIENT PARTICIPATION GROUP
OUR NEXT MEETING WILL BE HELD IN
THE SURGERY ON
Wed, 17th Oct 2018 at 7.00PM
We would like to invite patients of all ages [adults] to help us with your views and suggestions on how to improve our services.
Copy of the Minutes of the last meeting (held on 18th July 2018) is available at reception upon request.
The Hampton Medical Centre was re-inspected by the CQC in October 2017
Flu Campaign 2017-18
SMS TEXT MESSAGING SERVICE
Please make sure that the surgery has your current mobile number.
We have launched a new two-way messaging system - it is used to send appointment reminders & you can cancel your appointment via text message.
Please be aware that the online repeat medication service will soon change. From 1st May 2017 you will need to be registered for online patient services to request your medication - please ask at reception for further details.
You will be pleased to know that this is a new website service and registering is much easier than before as it is one simple form that needs completing.
This service will enable you to book and cancel an appointment online, request repeat medication, update your contact details etc.
If you only want the ability to make appointment online you do not have to wait for any registration form as you can sign up immediately by going to the new website at www.patient-services.co.uk and click on Register tab
RICHMOND HEALTH HELP NOW
To find your nearest Health Care Provider at anytime download the NEW Richmond Health Help Now, it is available as a free downloadable app for Apple and Android devices.
THINK! WHY A&E?
A&E departments treat patients with major, life-threatening illnesses and injuries, so you should only call 999 or visit A&E when your situation is critical. Using a more appropriate service will save you time-and could save lives.
Sharing information in the NHS helps ensure that the quality and safety of services is consistent across the country. It can also highlight different diseases and conditions that may require more NHS investment. This is an opportunity for each of us to help the NHS provide high quality care for all. GP Practices will soon be required to supply patients data to Information Centre. Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others to make sure the NHS provides the best care possible for everyone.
For more information please click Care.data
(Site updated 09/10/2018)